Terms of sale
TERMS OF SALE
1. Seller
The online store Boat Parts Baltic / boatparts.lv is operated in Latvia by the BMG Power Systems OÜ permanent establishment.
VAT number in Latvia: LV90012078188
Address in Latvia: Jaunā Līgo iela 33, Berģi, Garkalnes pagasts, Ropažu novads, LV-1024
Company: BMG Power Systems OÜ, registry code 11725966 (Estonia), registered office Paljassaare tee 14, 10313 Tallinn, Estonia
Orders and delivery: Lauris Valters, tel. +371 27339913, lauris.valters@bmgpower.eu
Product information and technical support: Edgars Kovals, tel. +371 26 606 457, edgars.kovals@bmgpower.eu
2. Scope
These terms apply to goods purchased from boatparts.lv. Through boatparts.lv we sell and deliver goods in Latvia only. The laws of the Republic of Latvia apply, including the Civil Law and the Consumer Rights Protection Law.
3. Prices
All prices are in euros and include VAT. The delivery fee is shown before you confirm the order. For discounted items we also show the lowest price in the 30 days before the discount. If a price is obviously wrong and far below the market price, the seller may cancel the order and refund the payment.
4. Ordering and payment
Add the goods to the cart, fill in the required fields and choose a delivery method. You can pay by Latvian online banking through a payment service provider, by Visa / Mastercard or with Apple Pay. Payments are processed in the secure environment of the payment provider or bank; the seller has no access to your bank or card details. The contract takes effect when we receive the payment, and we send an order confirmation by e-mail. If we cannot deliver an ordered item (e.g. it is sold out), we let you know as soon as possible and refund the payment, including delivery costs, within 14 days.
5. Delivery and pickup
We deliver within the Republic of Latvia only: to an Omniva or DPD parcel locker – €6.99; by courier (Omniva or DPD) – €9.99; free delivery for orders from €50; free pickup at our office in Berģi, Jaunā Līgo iela 33 – 3–4 working days after the order is confirmed. We will let you know by e-mail or phone when the order is ready.
Items in stock are shipped from our central warehouse in Tallinn. If an item is not in stock, the delivery time is shown on the product page (usually 7–10 days). In any case we deliver within 30 days of the contract unless agreed otherwise. If delivery is delayed, we will inform you, and you may cancel the order and get your money back.
Outlet items. All outlet items are located in Estonia. We ship them to Latvia once a week via our office in Berģi, so delivery takes longer than stated above.
For bulky or heavy items marked "pickup only", please arrange the pickup place and time with Lauris Valters.
6. Installation
We also install and set up the equipment we sell in Latvia. For installation and a quote, contact Edgars Kovals, tel. +371 26 606 457, edgars.kovals@bmgpower.eu.
7. Right of withdrawal
Consumers may withdraw from a distance contract within 14 days of receiving the goods without giving a reason. Details and the withdrawal form are on the Right of withdrawal page. The right of withdrawal does not apply to business customers.
8. Quality and complaints
The seller is liable for any lack of conformity that existed at delivery and becomes apparent within two years. A lack of conformity that appears within one year of delivery is presumed to have existed at delivery unless proven otherwise. Please report a defect as soon as possible to lauris.valters@bmgpower.eu or +371 27339913, stating the order number and a description (preferably with photos). The consumer may ask for repair or replacement or, if that is impossible or disproportionate, a price reduction or termination of the contract with a refund. We reply to a written complaint free of charge within 15 days. Any manufacturer's warranty is in addition to these rights.
9. Personal data
We use buyer data only to fulfil the order, for payments and to communicate with the buyer, and share it only as far as needed (e.g. with payment and courier providers). See the Privacy policy. We send newsletters only with your consent; you can unsubscribe at any time.
10. Disputes
We try to settle disputes by negotiation. The consumer should first contact the seller in writing at lauris.valters@bmgpower.eu; the seller replies within 15 days. If the claim is rejected, partly accepted or not answered within 15 days, the consumer may turn to the Consumer Rights Protection Centre of Latvia (PTAC, Brīvības iela 55, Rīga, LV-1010, www.ptac.gov.lv). Disputes may also be settled in the courts of the Republic of Latvia.